Welcome

At MeraGarden, we strive to process and dispatch every order as quickly as possible while ensuring that your products reach you safely.

📑 Table of Contents

1. Order Processing

Orders are processed after successful payment confirmation. Orders are generally prepared for dispatch within our standard processing time, excluding Sundays and public holidays where applicable.

2. Dispatch Time

Orders placed before the daily dispatch cut-off time are generally processed on the same working day. Orders received after the daily cut-off time may be processed on the next working day.

Actual dispatch depends on product availability, payment verification and operational conditions.

3. Delivery Time

Estimated delivery timelines vary depending on your delivery location, courier partner, and operational conditions.

• Metro Cities: Usually 2–5 business days.
• Other Cities & Towns: Usually 3–7 business days.
• Remote Areas: Delivery may take additional time.

The estimated delivery date shown during checkout or on the product page is an estimate and should not be considered a guaranteed delivery date.

4. Shipping Coverage

MeraGarden currently ships products across most serviceable locations within India.

If your location is not serviceable by our courier partners, we may contact you regarding your order or cancel it with a full refund if shipment is not possible.

5. Order Tracking

Once your order has been dispatched, you will receive shipment confirmation along with tracking details through email, SMS, or WhatsApp (where available).

Tracking information may take up to 24 hours to become active after dispatch.

6. Delivery Delays

Although we make every effort to deliver orders on time, delays may occasionally occur due to circumstances beyond our control.

• Severe weather conditions
• Natural disasters
• Public holidays
• Courier operational issues
• Government restrictions
• Incorrect customer information

In such situations, we appreciate your patience and will do our best to keep you informed.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at the time of placing an order.

MeraGarden shall not be responsible for delivery delays or failed deliveries resulting from incomplete or incorrect address details provided by the customer.

📞 Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

MeraGarden

📧 Email:
myhealthyplant@gmail.com

📞 Phone:
+91 72288 05200

📍 Address:
Piplod
Surat – 395007
Gujarat
India

🚚 Fast, Reliable & Secure Delivery

Our goal is to process every order quickly, deliver it safely, and provide a smooth shopping experience from checkout to delivery. Thank you for choosing MeraGarden.

Grow Better. Bloom Bigger.